Salesforce Certified Public Sector Solutions Practice Test

Which configuration directly impacts a government agency's Salesforce licensing cost?

1. Configuring multiple record types for the Individual app

2. Configuring more than ten different OmniScript application forms

3. Configuring an Application Object Usage Record

4. Configuring Business Regulatory Authorization Type Dependencies

The correct answer is: Configuring more than ten different OmniScript application forms

The configuration that directly impacts a government agency's Salesforce licensing cost is related to the number of different OmniScript application forms configured. Each application form can be associated with different usage metrics and licensing agreements within Salesforce. If an agency requires more than ten different OmniScript forms, this increases complexity and potentially the need for higher-tier licensing to accommodate the capabilities required for those forms. This could result in increased costs for the agency as higher-tier licenses often come with additional features and functionalities that can enable more sophisticated operations and user access levels. Other configurations may enhance functionality or customize applications but do not directly affect the licensing costs in the same way. For instance, multiple record types for an app are more about organizing and managing data types rather than increasing licensing fees. Similarly, the creation of an Application Object Usage Record or configuring regulatory dependencies does not intrinsically change licensing costs but rather pertains to compliance and workflow efficiencies. Hence, the configuration of OmniScript application forms stands out as directly related to potential licensing implications, driving the cost accordingly.