Salesforce Certified Public Sector Solutions Practice Test

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What configuration can a technical consultant adjust to ensure constituents cannot see each other on a new service site?

  1. Disable the user sharing in the site administration settings page

  2. Uncheck the 'Site User Visibility' checkbox in the sharing settings page

  3. Set the Organization Wide Default for the User Object to "Public Read Only"

  4. Remove access to the user object from the Permission Set assigned to the external users

The correct answer is: Uncheck the 'Site User Visibility' checkbox in the sharing settings page

Unchecking the 'Site User Visibility' checkbox in the sharing settings page is the correct choice for ensuring that constituents cannot see each other on a new service site. This configuration directly impacts how users interact with one another on the site; when this setting is disabled, it restricts the visibility of other users, thereby maintaining the privacy of constituents. When this option is selected, each user can operate on the site without being able to view or interact with the profiles of other users. This is particularly important in service contexts where confidentiality and privacy are crucial for transparency and trust among constituents. The other options may affect user visibility but do not provide the same level of targeted control. For instance, disabling user sharing in the site administration settings page may limit sharing capabilities, but it doesn't specifically target visibility settings tied to individual user interactions. Setting the Organization Wide Default for the User Object to "Public Read Only" would still allow users to see the profiles of others, since it does not restrict visibility but rather sets the level of access. Additionally, removing access to the user object from the Permission Set could create permission issues that might prevent necessary functions for constituents, rather than just addressing user visibility alone. In summary, adjusting the 'Site User Visibility' setting is a straightforward